Privacy Policy

Privacy Policy – Impress MedSpa

Effective Date: July 15th 2025

Impress MedSpa (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information in accordance with applicable privacy laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA). This Privacy Policy explains how we collect, use, and protect your information when you visit our website [impressmedspa.com] or use our services in person.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, phone number, email address, date of birth, and payment details.
• Protected Health Information (PHI): Health history, treatment details, medical photographs, and any other information related to your care.
• Website & Usage Data: IP address, browser type, pages visited, and other analytics data.
• Cookies: We use cookies to improve user experience, track site performance, and personalize content. You may disable cookies in your browser settings.

2. How We Use Your Information

We may use your information to:

• Provide medical aesthetic services and related treatments
• Schedule appointments and confirm bookings
• Communicate with you regarding your care and follow-ups
• Process payments and send receipts
• Send promotional offers or educational materials (if you have opted in)
• Improve our website, services, and customer experience

3. HIPAA Compliance & Your Health Information

We protect your Protected Health Information (PHI) in accordance with HIPAA regulations. This means:

• Your PHI will only be shared with members of your care team or authorized partners who require it to deliver services, process billing, or meet legal obligations.
• We will not use or disclose your PHI for marketing without your written consent.
• You have the right to access, review, and request corrections to your PHI.
• We maintain administrative, technical, and physical safeguards to protect your PHI from unauthorized access, use, or disclosure.

4. Sharing Your Information

We do not sell your personal information. We may share it only with:

• Authorized third-party vendors (payment processors, scheduling platforms, secure email providers) who are contractually obligated to protect your information.
• Healthcare providers involved in your treatment, if necessary.
• Legal authorities if required by law.

5. Data Security

We use industry-standard encryption, secure servers, and other safeguards to protect your data. While we strive to maintain the highest security, no electronic transmission is 100% secure.

6. Your Rights

You have the right to:

• Access and request a copy of your PHI
• Request corrections or amendments to your PHI
• Request restrictions on certain uses or disclosures
• Receive an accounting of disclosures
• File a complaint if you believe your privacy rights have been violated

To exercise these rights, contact us in writing at the address below.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of other websites and encourage you to read their policies.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with the updated effective date.

9. Contact Us

Impress MedSpa

San Antonio, TX

Phone: (210) 800-5839

Email: impressmedspa@gmail.com

Website: https://impressmedspa.com